Receptionist - ref. w65265203

This role offers a short-term contract employment opportunity.

• Field and direct incoming calls, demonstrating a professional and courteous manner
• Handle challenging calls, including those from clients dealing with mental health issues, with tact and empathy
• Employ MS Office tools to manage and organize office correspondence
• Sort and distribute incoming mail to the appropriate recipients
• Maintain an organized and welcoming reception area
• Offer administrative assistance as needed to support team efficiency
• Use a switchboard to manage multiple lines and direct calls effectively
• Ensure all client interactions are handled with a high level of customer service
• Collaborate with other team members to ensure smooth office operations. • Must have a solid understanding of Receptionist Duties including greeting visitors, answering phone calls, and managing correspondence.
• Proficiency in MS Office, including Word, Excel, and Outlook, is required.
• Previous experience with a Switch Board is highly desirable.
• Demonstrated skills in Administrative Assistance, such as managing schedules, creating reports, and maintaining databases.
• Excellent communication skills, both written and verbal.
• Ability to multitask and handle pressure in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• High level of professionalism and ability to maintain confidentiality.
• Minimum of a high school diploma or equivalent; higher degree or certification in Business Administration or relevant field would be a plus.
• Experience in the Financial Services industry is beneficial.
• Excellent customer service skills and a friendly demeanor.
• Must be able to work independently as well as part of a team.
• Willingness to learn and adapt to new technologies and systems.