Customer Service Specialist I
Global Channel Management, Inc. Franklin
Customer Service Specialist I needs 2 years’ experience
Customer Service Specialist I requires:
- Knowledge of principles and processes for providing customer and personal services.
- This includes customer-needs assessments, quality standards for services, and conducting evaluations to determine customer satisfaction.
- Professional experience in customer service
Customer Service Specialist I duties:
- Manage site resources by planning, scheduling and forecasting manpower requirements.
- Provide up-front sales support, as needed, during the project quotation and preparation phase to ensure specification compliance from an execution standpoint
- Validate the requested or required statement of work and contract terms with the customer, including both technical and commercial elements; serves as primary contact with customer
- gather and analyze data
RandstadFranklin (TN)
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about...
Dickson (TN), 31 mi from Franklin (TN)
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• Handle customer inquiries via calls and emails, ensuring timely and accurate resolution of their needs and concerns
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As a Customer Support Representative, you will play a crucial role in ensuring our customers receive top-notch assistance and have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving...