Sales Administrative Assistant
Robert Half Plainfield
We are in need of a Sales Administrative Assistant to join our team located in Plainfield, Indiana. This role is ideal for someone with a background in software sales and a strong understanding of CRM platforms. Your focus will be to aid the informatics sales team by managing RFP/RFI requests and leading sales support functions.
Responsibilities- Manage and process informatics RFP/RFI requests.
- Facilitate communication between the informatics account sales team and Subject Matter Experts (SMEs) throughout the business.
- Collaborate with the informatics sales team to prepare and submit comprehensive technical bids.
- Update Sales Operations work instructions to document the informatics sales process.
- Coach informatics team members on best practices and processes.
- Prepare client communications, manage bid submissions, and oversee contract reviews.
- Create and maintain spreadsheets/graphs for sales information and reporting.
- Manage a database of questions, answers, and bid content, ensuring it is current and regularly re-evaluated for maximum productivity.
- Provide quality and efficient customer service to clients through the daily management of multiple client projects.
- Ensure accurate RFIs, RFPs, and bids are completed in a timely manner according to department quality standards.
- Continually evaluate and improve informatics sales processes.
- Proficiency in CRM systems, particularly Salesforce Platform
- Strong skills in data processing
- Experience in handling and answering inbound calls
- Advanced proficiency in Microsoft Excel
- Proven track record in sales and customer service
- Excellent communication and interpersonal skills
- Ability to work well in a team environment
- Strong problem-solving abilities
- High attention to detail and accuracy
- Ability to multitask and prioritize tasks effectively
- Excellent time management skills
- Strong commitment to customer satisfaction
- Willingness to continuously learn and improve skills
- Flexibility to adapt to changing business needs and demands.
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