Accounts Receivable Settlement Specialist - US

The Opportunity

The successful candidate will process a high volume of payments, address discrepancies, and ensure accurate application of funds to accounts and invoices.

This role involves 100% focus on cash case processing, with additional responsibilities in portfolio management and unmatched cash case resolution.

Key Responsibilities:

• Payment Processing: Process and reconcile 70+ cash cases daily, ensuring payments are applied to correct accounts/invoices.
• Issue Resolution: Address and resolve payment discrepancies, such as double payments or missing remittance information.
• Research & Reconciliation: Conduct heavy research on unmatched cases and ensure resolution within established timelines.
• Excel Utilization: Use advanced Excel functions, including VLOOKUPs and pivot tables, to analyze customer data and improve processes.
• Automatch Process Expertise: Understand and address issues with JDE Automatch to streamline cash application workflows.
• Process Improvement: Identify recurring issues and develop solutions to minimize disruptions.
• UAC Management: Work daily on Unmatched Accounts (UAC), ensuring timely resolution and maintaining accurate working files.
• Reporting & Communication: Communicate effectively with internal teams (Billing Analysts, Sales, and Plant Personnel) and external customers to resolve issues and maintain a smooth workflow.

Experience and Education:

• At least 3 years of experience in Accounts Receivable, Cash Application, Collections, or a related field.
• Experience in customer remittance interpretation and reconciliation.
• College degree in accounting, business, or finance strongly preferred.

Additional Requirements:

• Strong written and verbal communication skills.
• Ability to work independently while maintaining a team-oriented mindset.
• Motivation to address and resolve recurring issues proactively.
• High ethical and performance standards.