ServiceNow Security BA
Princeton
Overview:
Princeton University is seeking a highly skilled and motivated ServiceNow Security Business Analyst with a strong focus on Security Incident Response, Vulnerability Response and, Information Risk Management (IRM). As a key member of the Service Management Office (SMO) team, you will play a pivotal role in bridging the gap between business needs and technical solutions within the ServiceNow platform, ensuring the effective management of security-related processes.
Responsibilities:
- Collaborate with business stakeholders and security experts to document requirements in the areas of Security Incident Response, Vulnerability Response, and IRM.
- Analyze existing security processes and workflows, identifying areas for improvement, consolidation, and enhancement.
- Collaborate closely with ServiceNow developers, administrators, and security professionals to translate business needs into effective technical solutions.
- Create comprehensive documentation of business requirements, process workflows, and technical specifications for security-related ServiceNow enhancements.
- Perform thorough testing and validation of security-related ServiceNow configurations and enhancements, ensuring they meet business requirements and security standards.
- Provide training and support to end-users and stakeholders on security-related ServiceNow features and functionality.
- Stay current with ServiceNow Security best practices and trends, and recommend improvements to enhance the security posture of the organization.
Qualifications:
Essential Qualifications- At least three years of experience supporting security-related business processes and requirements.
- Experience in industry best practices for ServiceNow security modules including Security Incident Response, Vulnerability Response, and/or IRM.
- Proficiency in ServiceNow platform configuration and customization in the context of security.
- Strong analytical skills with the ability to translate business needs into technical requirements.
- Excellent documentation skills, including the creation of clear and detailed business requirement documents.
- Education: Bachelor’s degree or equivalent experience
- Experience in ServiceNow IRM/GRC module.
- ServiceNow Certification in Business Analysis or related areas.
- Experience with other ITSM/ITIL processes and their integration with Security Operations.
- Familiarity with security tools, technologies, and frameworks.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
KNOW YOUR RIGHTS
Standard Weekly Hours:- 25
Eligible for Overtime: No
Benefits Eligible: Yes
Probationary Period: 180 days
Essential Services Personnel (see policy for detail): No
Physical Capacity Exam Required: No
Valid Driver’s License Required: No
Experience Level: Mid-Senior Level- #Ll-DP1
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