[ref. k22598622] Medical Assistant - Robert Half

This position offers a long-term contract employment opportunity in the NHS industry.

Responsibilities:

• Deliver superior customer service to patients and visitors, ensuring a welcoming environment
• Handle patient check-in and check-out procedures, including verifying patient demographics and updating insurance information as needed
• Manage incoming phone calls, answering routine questions, and forwarding complex inquiries to the appropriate personnel
• Schedule and audit patient appointments to ensure efficient operations
• Confirm commercial insurance eligibility and benefits for patients
• Facilitate authorizations for HMO and Medicare office visits
• Maintain the waiting area, keeping it tidy and well-stocked with reading materials and refreshments
• Carry out various other administrative and reception duties as required
• Utilize Microsoft Excel, Microsoft PowerPoint, and Microsoft Word to manage and process information effectively
• Assist in maintaining a high-volume, high-stress environment with patience and professionalism.

• Must have a minimum of 2 years of experience in a similar role within the Healthcare/NHS industry
• Proficiency in Microsoft Excel, Microsoft PowerPoint, and Microsoft Word is required
• Must possess a strong understanding of medical terminology
• Exceptional communication and interpersonal skills are necessary for patient interaction
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Strong organizational skills required for managing patient records
• Must have the ability to handle confidential information with discretion
• Previous experience with electronic health record (EHR) systems is preferred
• Must have a general understanding of medical laws, ethics, and regulations
• Ability to work effectively as part of a team and display a positive attitude
• Must possess strong attention to detail for recording and maintaining accurate patient information
• Experience with basic medical procedures like drawing blood, administering injections, and taking vitals is preferred
• Must possess a certificate or diploma in Medical Assisting from an accredited institution
• Must have current CPR certification.