Patient Care Coordinator

The Robert Half Healthcare Practice is working with a healthcare organization in the Noblesville area to add a Patient Care Coordinator to their team!

Hours: Monday - Friday 8am - 4:30pm

Responsibilities for the position include the following:

• Answer high volume of incoming calls, providing prompt and courteous service.
• Utilize proper phone etiquette to create a positive patient experience.
• Schedule appointments for providers based on patient needs and availability.
• Take accurate messages and task them to appropriate clinical staff for follow-up.
• Respond to inquiries from clinic staff in a timely and professional manner.
• Manage and coordinate orthopedic patient appointments, ensuring efficient scheduling and timely patient care.
• Coordinate with providers and clinical staff to optimize appointment schedules.
• Reschedule appointments as needed, ensuring minimal disruption to patient care.
• Maintain a positive and professional demeanor at all times.
• Adhere to HIPAA compliance and confidentiality standards.
• Patient Scheduling experience a plus
• Must have a minimum of 1 year or customer service experience in a medical setting