Administrative Specialist I

Your workspace will be equipped with standard office equipment and software programs.

Key responsibilities:

• Accurately process credit applications from customers.
• Maintain up-to-date and precise customer credit records.
• Address customer inquiries and resolve issues promptly.
• Monitor customer accounts and conduct appropriate action when necessary.
• Assist in maintaining relationships with landowners and payees for renewable site projects.
• Collaborate with the Landowner Relations team and other internal units for issue resolution and audits.
• Handle communication tasks such as answering phones and emails.
• Manage team supplies and ensure they are ordered and stocked in a timely manner.
• Review and resolve accounting reports.
• Update landowner and payee information regularly.
• Utilize standard office software like Microsoft Word and Excel to fulfill work assignments. • Excellent communication skills, both verbal and written
• Proficiency in documentation and document management
• Advanced skills in Microsoft Excel and Word
• Familiarity with common office procedures
• Experience in answering inbound calls
• Ability to review and supervise work processes
• Knowledge of auditing principles
• Experience in onboarding new staff members
• Understanding of financial reporting methods
• Strong interpersonal and collaboration skills
• Experience in staffing and managing suppliers
• Knowledge of commission functions
• Good computer skills, including familiarity with cybersecurity measures
• Ability to work independently and exercise independent judgment
• Experience with onsite coordination and management
• Familiarity with managing expense accounts
• Understanding of business unit operations
• Ability to create and execute validation plans
• Proven skills in issue resolution
• Ability to work in a fast-paced, collaborative environment