Bilingual Project Access Health Advocate
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Project Access-New Haven (PA-NH) Health Advocate reports to the Program Supervisor and works closely with the Yale University research team, patient care teams, and other PA-NH staff. In collaboration with the team, the health advocate actively engages with and coordinates the recruitment, enrollment and follow-up for participants who require assistance managing their blood pressure and enroll in PRESSURE CHECK, a multi-year study, carried out at Yale New Haven Hospital and community settings.
The study seeks to improve the quality of health care offered and to help prevent/manage hypertension outcomes following community-engaged approaches. Note: Position is coterminous with Grant Funding.
EEO/AA/Disability/Veteran
Responsibilities:
- 1. In a professional manner, recruits, interviews patients in the community and enrolls in the study.
- 1.1 Administers screening questionnaire in a pleasant , courteous, professional and empathetic manner.
- 2. Communicates effectively with patients, health care providers and research staff regarding plans for intervention and referrals.
- 2.1 All interactions with staff, research team, and community members occur in a pleasant, courteous and professional manner.
- 3. Processes, documents, files and appropriately maintains all patients' files and forms relating to PRESSURE CHECK maintaining strict confidentiality at all times.
- 3.1 Maintains accurate records, including screenings, interventions and referrals.
- 4. Monitors progress and follow-up
- 4.1 Arranges follow-up appointments with patients who have been enrolled in the study.
- 5. Performs miscellaneous duties to assure success of PRESSURE CHECK.
- 5.1 Recommends and promotes ideas and /or suggestions that will enhance the study.
Qualifications:
EDUCATION
Associate or Bachelor's Degree in a related field preferred, or an equivalent combination of education and experience.
EXPERIENCE
(3) years or experience with a High School Degree, (2) years of experience with an Associate Degree or (1) year of experience with a Bachelor's Degree.
Three (3) or more years of experience in one of the following:- Experience working in community engaged programs and research projects.
- Demonstrated interests in addressing health inequity from a social determinants of health perspective.
- Strong teamwork skills and written and oral communications skills.
- Experienced with Word, Power Point, Excel, and related software.
SPECIAL SKILLS
1: Bilingual (English and Spanish) required.2: Training as a community health worker preferred.
3: Experience addressing health inequities preferred.
- Ability to work flexible weekday hours as well as some evenings and weekends.
5: Ability to travel to worksites, work in-person and remotely as needed by project.
6: Ability to maintain supply inventories.