Student Services Specialist

Compensation: $28 to $30 per hour

Duties and Responsibilities

Provide administrative and operational support to faculty, staff, and students on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services. Resolve routine issues of limited scope within own work area using general guidelines and standards or precedents as reference.-

Review documents and forms for completeness, track files for follow up and distribute for review.-

Research and resolve routine issues, refer complex issues to other staff.-

Input data, update electronic databases, web sites, literature, and associated materials. May collect, gatherand validate data, prepare basic reports.-

Coordinate logistics for outreach activities, meetings, and events.-

Respond to routine inquiries from students, faculty, external constituents, and staff.-

Serve as a subject matter resource to students and other departments.-

May train and direct day to day activities of student and temporary workers.