Worksite Wellness Manager - Pinehurst

Position Summary:

Position Specific Competencies: Worksite Services Manager

1. Uses an appropriate interpersonal and organizational approach to plan services.
2. - Develops and presents employer presentations of proposals

• Employer customer meetings to explain the screening process, set up dates and times, and perform a site review
• Employee presentations to explain the screenings and motivate employees to participate
• Collaborate with the Epic team to develop work flow process within Epic for worksite registration, clinical data inputting, billing, and reporting.
• Sign-up, complete registration and consent forms ahead of the screening so the employee is in the Epic system
• Coordinate with the closest hospital laboratory to plan blood draw labor, blood processing and reporting back into Epic
• Organize, train, perform competency check-offs for the transfer labor needed at each screening (phlebotomists, nurses, medical office assistants)
• Ensure all equipment and supplies needed are in place and working
• Review laboratory results and inform employees of critical values (per physician protocol and FirstHealth policy and procedure)
• Compile individual reports
• Organize nurse labor to review individual reports with each employee
• Measures and reports employee and employer satisfaction levels and feedback
• Compile and communicate aggregate employer reports
• Processes employee payroll
• Develops marketing plan to increase worksite services market share.
• Ensures all data entry for worksite services is accurate and complete for each event.
• Reviews financial data for accuracy.
• Assist with annual budget planning to include capital expenses.
• Collaborates with all FH team members to ensure worksite services are delivered efficiently and is successful
• Orders supplies as appropriate.
• Proficient in EPIC and Systoc EMR.

1. Uses appropriate safety and infection control measures.

• Collaborates with Occupational Health and Wellness Director, Clinical Lead RN, and Ambulatory Quality team to develop worksite policies and procedures and competency check offs
• Ensures that all OSHA regulations, CUA Waived and other appropriate policies are followed
• Wears gloves and follows Body Substance Isolation Standards whenever contacting blood or body fluids
• Ensures all needles are placed in sharps containers and all material with blood or body fluids are disposed of properly
• Ensures that all screening areas equipment are properly cleaned between patients.
• Uses biometric screening software to capture participant data.

1. Teaches/directs/advises/informs others in an appropriate manner.

• Communicates accurate and timely information to physicians, APPs, staff, patients, administrations, and other departments
• Plans and facilitates provider meetings and staff meetings
• Enhances effective communication, verbal and written
• Maintains staff call and work schedules in a timely manner and in an appropriate locations that encourages communication.
• Follows FHC policy and philosophy to promote ongoing education and/or skill set training applicable to a clinic setting for all staff and healthcare professionals
• Coordinates staff training and continuing education reports and performs performance evaluations of immediate staff in a timely manner and in conjunction with FHC HR protocols
• Ensures correct staff patterns that support cross training and promote quality clinic operation even when short staffed.
• Obtains UDS Train the Trainer certification and trains other staff as needed.
• Obtains BAT Train the Trainer certification and trains other staff as needed.
• Obtains CAOHC certification, assists with staff training.
• Obtains NIOSH certification, assists with staff training.
• Ensures all billing for worksite services is billed timely and accurately.

1. Reports/records information appropriately.

• Enters and records patient information and biometric/immunization data in a concise and accurate manner
• Ensures that all test results, interpretations, etc. are stored per policy and procedure
• Utilizes reports and data generated by the biometric screening IT system to launch health risk assessment surveys to employees, identify and communicate risk stratification patterns, produce individual and employer reporting
• Recommends and organize health promotion programming to target specific employer health population high risks outcomes

Responsibilities:

Position Specific Competencies: Worksite Services Manager

1. Uses an appropriate interpersonal and organizational approach to plan services.
2. - Develops and presents employer presentations of proposals

• Employer customer meetings to explain the screening process, set up dates and times, and perform a site review
• Employee presentations to explain the screenings and motivate employees to participate
• Collaborate with the Epic team to develop work flow process within Epic for worksite registration, clinical data inputting, billing, and reporting.
• Sign-up, complete registration and consent forms ahead of the screening so the employee is in the Epic system
• Coordinate with the closest hospital laboratory to plan blood draw labor, blood processing and reporting back into Epic
• Organize, train, perform competency check-offs for the transfer labor needed at each screening (phlebotomists, nurses, medical office assistants)
• Ensure all equipment and supplies needed are in place and working
• Review laboratory results and inform employees of critical values (per physician protocol and FirstHealth policy and procedure)
• Compile individual reports
• Organize nurse labor to review individual reports with each employee
• Measures and reports employee and employer satisfaction levels and feedback
• Compile and communicate aggregate employer reports
• Processes employee payroll
• Develops marketing plan to increase worksite services market share.
• Ensures all data entry for worksite services is accurate and complete for each event.
• Reviews financial data for accuracy.
• Assist with annual budget planning to include capital expenses.
• Collaborates with all FH team members to ensure worksite services are delivered efficiently and is successful
• Orders supplies as appropriate.
• Proficient in EPIC and Systoc EMR.

1. Uses appropriate safety and infection control measures.

• Collaborates with Occupational Health and Wellness Director, Clinical Lead RN, and Ambulatory Quality team to develop worksite policies and procedures and competency check offs
• Ensures that all OSHA regulations, CUA Waived and other appropriate policies are followed
• Wears gloves and follows Body Substance Isolation Standards whenever contacting blood or body fluids
• Ensures all needles are placed in sharps containers and all material with blood or body fluids are disposed of properly
• Ensures that all screening areas equipment are properly cleaned between patients.
• Uses biometric screening software to capture participant data.

1. Teaches/directs/advises/informs others in an appropriate manner.

• Communicates accurate and timely information to physicians, APPs, staff, patients, administrations, and other departments
• Plans and facilitates provider meetings and staff meetings
• Enhances effective communication, verbal and written
• Maintains staff call and work schedules in a timely manner and in an appropriate locations that encourages communication.
• Follows FHC policy and philosophy to promote ongoing education and/or skill set training applicable to a clinic setting for all staff and healthcare professionals
• Coordinates staff training and continuing education reports and performs performance evaluations of immediate staff in a timely manner and in conjunction with FHC HR protocols
• Ensures correct staff patterns that support cross training and promote quality clinic operation even when short staffed.
• Obtains UDS Train the Trainer certification and trains other staff as needed.
• Obtains BAT Train the Trainer certification and trains other staff as needed.
• Obtains CAOHC certification, assists with staff training.
• Obtains NIOSH certification, assists with staff training.
• Ensures all billing for worksite services is billed timely and accurately.

1. Reports/records information appropriately.

• Enters and records patient information and biometric/immunization data in a concise and accurate manner
• Ensures that all test results, interpretations, etc. are stored per policy and procedure
• Utilizes reports and data generated by the biometric screening IT system to launch health risk assessment surveys to employees, identify and communicate risk stratification patterns, produce individual and employer reporting
• Recommends and organize health promotion programming to target specific employer health population high risks outcomes

Qualifications:

Qualifications:

The following, or equivalents, are the minimum requirements necessary to perform the essential functions of the position.

Education/formal training/licensure/certifications/experience:

High School Graduate

Two years (2) healthcare experience required.

Organizing Wellness / Biometric events and/or activities required

Word, Excel, Epic experience

DOT UDS Certification, DOT BAT Certification, NIOSH Certification, CAOHC Certification – Achievable within 90 days of hire

Additional Skills:

Strong interpersonal and verbal communications skills; organizational and event, team management skills; flexibility; creative problem solving; working with technology; presentation; develop accurate reporting

Working Conditions:

Regional travel to employer work-sites and presentations 50% of time; Exposure to employer work-sites;

Physical Requirements:

Able to communicate clearly and concisely; visual acuity; ability to withstand long periods of walking, standing, occasional lifting 50 lbs. or less, bending, stooping.