Room Attendant

placeSolvang calendar_month 

Overview:

Responsible for cleaning, stocking, and preparing assigned rooms and suites for use by hotel guests.

Responsibilities:

  • Ensures guest rooms are clean and well maintained.
  • Stocks Room Attendants’ carts and workstations with sheets, pillowcases, towels, and all amenities.
  • Signs out floor key and reports to assigned area.
  • Ensures rooms meet hotel standards prior to guest occupancy.
  • Cleans and prepares guest rooms prior to guest arrival, during their stay, and upon check out, ensuring that each guest is satisfied with the level of cleanliness and service; performs turndown service and other responsibilities including, vacuuming, sweeping, dusting all room surfaces, properly changing bed linens, sanitizing and cleaning bathrooms, mirrors, windows, fixtures, and floors.
  • Maintains prescribed standards of cleanliness for assigned areas using approved cleaning solutions and procedures.
  • Turns in daily Room Attendant reports to Housekeeping Supervisor at end of shift.
  • Supplies guest rooms with all amenities, linens, and special items as requested.
  • Performs additional detailed or occasional cleaning as assigned.
  • Turns in articles left in room for “Lost and Found” handling following hotel procedures.
  • Ensures that all appliances in room are set at correct setting for guest comfort and hotel efficiency.
  • Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
  • Performs other duties as assigned.

Qualifications:

  • High School Diploma or GED Certificate.
  • Prior Housekeeping experience is preferred.
  • Basic computer proficiency utilizing Microsoft applications, email, and internet.
  • Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
  • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
  • Native American hiring preference applies.
  • environment and acting; accordingly, developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
  • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  • Oral Communication: Shaping and expressing ideas and information in an effective manner.
  • Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
  • Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance.

Location: 400 Alisal Road

Minimum Pay Rate: $18.00 per hour

Maximum Pay Rate: $18.00 per hour

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