Administrative Assistant

This role offers a long term contract employment opportunity.

• Answer and manage inbound calls effectively and with detail orientation.
• Deliver high-quality customer service to all clients, addressing their needs and queries.
• Accurately enter and update data in our system to maintain up-to-date customer records.
• Manage email correspondence, ensuring timely and detail oriented responses.
• Schedule appointments efficiently, ensuring no conflicts in the schedule.
• Use Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word to complete tasks and manage client information.
• Monitor and manage inbound and outbound calls to ensure customer satisfaction.
• Maintain a high level of organization to ensure all tasks are completed accurately and on time. • Proficiency in answering inbound calls, demonstrating a high level of customer service.
• Excellent data entry skills with a keen eye for detail and accuracy.
• Expertise in managing email correspondence, ensuring detail oriented and prompt responses.
• Extensive experience with both inbound and outbound call handling.
• Advanced skills in Microsoft Excel, including data analysis and reporting.
• Proficiency in using Microsoft Outlook for email management, scheduling, and task organization.
• Familiarity with creating and editing presentations in Microsoft PowerPoint.
• Solid experience in creating, editing, and formatting documents in Microsoft Word.
• Ability to effectively schedule appointments, manage calendars and coordinate meetings.