Business Analyst

Overview:

The business analyst will also support the project manager in tracking and managing project timelines and deliverables, and will communicate progress and issues to stakeholders on a regular basis.

*US Citizenship required.*

*Preference for candidates within North Carolina.*

What You'll Do:

• Analyze business processes, systems, and data to identify areas of improvement and recommend solutions.
• Work closely with stakeholders to gather requirements, document processes, and help develop project plans.
• Develop business cases and feasibility studies to support new initiatives and process improvements.
• Develop detailed business requirements documents and functional specifications.
• Collaborate with developers and project managers to ensure solutions meet business needs and are delivered on time and within budget.
• Develop and maintain project plans, status reports, and other project-related documentation.
• Conduct user acceptance testing to ensure solutions meet business requirements.
• Facilitate meetings and workshops with stakeholders to gather requirements and resolve issues.
• Develop training materials and provide training to end-users as needed.

Required Knowledge and Skills:

• 3+ years of experience as a Business Analyst (software environment)
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Requirements elicitation and documentation techniques such as interviews, surveys, focus groups, use case scenarios, user stories, and requirements workshops.
• Business process modeling and mapping tools such as Visio, Lucidchart, and BPMN notation.
• Data modeling and analysis techniques such as entity-relationship diagrams and data flow diagrams.
• Agile development methodologies such as Scrum or Kanban.
• Project management tools such as Microsoft Project, Trello, or Asana.
• Collaboration tools such as Microsoft Teams, Slack, or JIRA.
• Business intelligence and reporting tools such as Tableau, Power BI, or Cognos.
• Basic technical knowledge and understanding of software development and database technologies.

Abilities:

• Ability to work collaboratively with cross-functional teams.
• Excellent written and verbal communication skills for effective communication with stakeholders, management, and development teams.

Nice to Haves:

• Experience with process mapping and modeling tools such as Visio or Lucidchart is preferred.
• Understanding of environmental regulations and sustainability practices is a plus.
• Bachelor's degree in Business Administration, Information Systems, or a related field is preferred, but not required