Director, Global ERP Applications

Overview:

Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger.

The Director will oversee ERP upgrades, system integrations, master data management initiatives, and system enhancements while coordinating internal and external resources to drive continuous improvement and business enablement.

Join Resonetics and be part of a team that’s redefining medical device manufacturing. If you’re passionate about innovation and thrive in a fast-paced environment, we’d love to hear from you.

Responsibilities:

• ERP Strategy & Execution: Partner with business leaders across the enterprise to develop a strategic ERP roadmap that aligns with business priorities and vendor ERP roadmaps. Lead the execution of this roadmap by overseeing the implementation, integration, and enhancement of Epicor and QAD ERP systems to support business objectives across global manufacturing sites.
• System Upgrades and Modifications: Plan and execute ERP system upgrades, migrations post-M&A activity, and system enhancements while maintaining data integrity and regulatory compliance.
• Project Management: Manage ERP project plans, schedules, budgets, and resource allocations, ensuring successful project delivery. Facilitate discussions with business leaders to define scope, ensuring project scope and requirements are clearly defined, communicated, and followed. Oversee proper testing phases, including UAT, to ensure successful deployment and system performance. Coach and guide teams on standard project execution methodologies to improve project consistency and effectiveness.
• Vendor and Resource Management: Serve as the primary liaison with external vendors, manage relationships, and coordinate activities of internal and external resources. Vendor management is critical, as the IT project team will be heavily composed of consultants (as opposed to full-time employees). Lead vendor meetings to ensure alignment with project goals and timelines.
• Change Management and Training: Lead change management initiatives, ensure appropriate communication and training to ensure effective ERP adoption across the organization.
• Risk Mitigation: Proactively identify potential project risks and develop mitigation strategies. Proactively communicate issues and challenges to stakeholders and leadership to ensure timely resolution.
• Cross-functional Collaboration: Work closely with internal teams, external partners, and subject matter experts to drive ERP initiatives, ensuring alignment with business processes in production, supply chain, and finance.
• Stakeholder Communication: Provide regular progress updates to executive leadership and other key stakeholders, highlighting project achievements, risks, and action plans. Proactively escalate challenges, gaps, and resource requirements to address issues before they impact successful program delivery.
• Regulatory Compliance: Ensure ERP systems meet quality and regulatory compliance, particularly in the medical device sector, and support validation processes.
• M&A Integration: Lead ERP migrations during acquisitions, collaborating with internal teams, new employees, and external partners to integrate processes and platforms into Resonetics’ broader ERP strategy.

Qualifications:

• Bachelor’s Degree in Business Administration, Information Systems, or a related technical discipline. Master’s Degree or MBA is beneficial but not required.
• Minimum of 12 years of experience managing IT projects, with a minimum of 8 years of experience managing ERP implementation projects with at least $2 Million in spend, preferably in the manufacturing and/or medical device industry.
• Extensive experience managing ERP financial and operational systems, ensuring integration and optimization across business functions.
• Strong knowledge and experience managing all Project Management and Systems Development Lifecycle phases, ensuring structured execution from requirements gathering to deployment.
• Experience managing cross-functional teams in a matrixed environment, with a strong focus on ERP system enhancements and deployments across multiple sites.
• Proven track record in M&A-related ERP system integrations.
• Strong knowledge of ERP master data management and IT system governance.
• Exceptional verbal and written communication skills, with expertise in setting and managing stakeholder expectations.
• Strong negotiation and influencing skills, particularly in environments where resources may not be directly controlled.
• Proficiency in project management tools (e.g. MS Project, Smartsheet) and strong analytical skills for problem-solving.
• Ability to manage time, prioritize tasks, and meet deadlines in a fast-paced environment.
• Strong presentation and leadership skills, with the ability to regularly engage and present to all levels of the organization, including executive leadership.