Salesforce Developer

This role will involve gathering business requirements, designing and deploying Salesforce solutions, and supporting cross-functional teams to drive customer success.

• Design, develop, and maintain custom Salesforce applications using Apex, Lightning Web Components, Visualforce pages, and integrate with external systems.
• Implement and configure Salesforce Marketing Cloud features such as Journey Builder, Email Studio, Audience Segmentation, and Automation Studio to deliver personalized marketing campaigns.
• Implement Salesforce Service Cloud solutions, including case management, service console, knowledge base, and omnichannel support, to optimize customer service workflows.
• Configure and implement Salesforce Financial Services Cloud for client relationship management, financial planning, and account management to meet the unique needs of financial institutions.
• Develop custom APIs and integrations with third-party platforms, such as banking applications, data warehouses, and marketing tool
• Bachelor’s degree in computer science, Information Systems, Business, or a related field (or equivalent experience).
• 5+ years of experience as a Salesforce Developer/Analyst with expertise in Salesforce Service Cloud, Marketing Cloud, and Financial Services Cloud.
• Strong understanding of Salesforce Service Cloud features, including case management, knowledge base, service console, and omnichannel support.
• Proficient in Salesforce Marketing Cloud, including tools like Journey Builder, Email Studio, Audience Segmentation, and reporting.
• In-depth experience with Salesforce Financial Services Cloud configuration, including client profiles, financial planning, and account management.
• Hands-on experience integrating Salesforce with external systems via REST/SOAP APIs, ETL tools, or middleware (e.g., MuleSoft).
• Familiarity with banking/credit union operations, including regulatory compliance, customer lifecycle management, and financial services processes.
• Familiarity with Corelation (Keystone) banking Core is a plus.
• Must be self-motivated with exceptional time management, organization skills and attention to detail.
• Must have well developed analytical and problem-solving skills; solve problems as they occur and escalate as needed.
• Must possess excellent interpersonal relationship skills, ability to motivate and direct work through the efforts of others, discuss problems and solutions with all levels of staff and management, and be approachable to the team.