Operations Manager
The role will be hands-on, so it will require someone who is not only comfortable working with their hands, but also meeting with customers and overseeing daily facility operations.
The primary focus of this role will be:
- Operations (20%): Overseeing and/or performing pick-ups, deliveries, cutting wood, constructing crates, purchasing raw materials, and providing any other needed elbow grease to make our Nashville location successful!
- Customer Support (20%): Supporting existing customers through project coordination, shipping updates, and quoting new work.
- Business Development/Sales (15%): Seeking out sales opportunities with prospective customers and projects that align with our capabilities.
- Estimating/Quoting (25%): Learning our internal estimation processes and being able to provide pricing to existing and prospective customers by seeking out the needed data through phone calls, emails, and on-site measurements.
- Project Management (20%): We solve complex logistics problems and we need someone who can plan the work and work the plan.
Prospective candidates should have some or all of the following skills/experience/traits (in order of priority):
- Motivated, coachable, growth-oriented, dependable, disciplined, trustworthy, and humble
- Excellent attention to detail and takes great pride in work
- Above-average math skills and ability to calculate fractions, percentages, and margin
- Construction (framing or carpentry) experience
- Quoting or estimation experience
- Can lift at least 50 pounds and in great physical shape for hard but rewarding work
- Can read and understand detailed written instructions, including a tape measure
- Driver's license
Not required:
- Veterans
- Previous experience with a miter saw, panel saw, and nail guns
- Enjoyment of helping customers with solving their problems
- Experience reading CAD drawings
- Experience with 3-D and 4-D CNC Routers
- Bi-lingual (English and Spanish)
Compensation: $75K-$90K base salary + performance-based bonus.
More About Our Client: A logistics solutions provider focused on connecting people and companies with their "difficult to ship" freight.
This company was named to the INC 5000 in 2024 as one of the fastest growing private companies in the US with over 150% growth from 2021-2023. Their revenue will exceed $5M in 2024, which will make them a 2-time INC 5000 honoree in 2025.