City of Boston Office of Human Resources

The City of Boston's Office of Human Resources (OHR) partners with internal City departments to attract and develop a diverse, qualified, and productive workforce to serve Boston's residents. Additionally, OHR manages a school-year and summer jobs program for Boston youth ages 14 to 18.

Main Job Tasks and Responsibilities:

• Answer phones and transfer calls to the appropriate staff member.
• Take and distribute accurate messages.
• Greet the public and clients, directing them to the correct staff member.
• Coordinate messenger and courier services.
• Receive, sort, and distribute incoming mail.
• Monitor incoming emails and answer or forward them as required.
• Prepare outgoing mail for distribution.
• Fax, scan, and copy documents.
• Maintain office filing and storage systems.
• Update and maintain databases, such as mailing lists, contact lists, and client information.
• Retrieve information when requested.
• Update and maintain internal staff contact lists.
• Coordinate and maintain staff administrative records, such as staff parking, staff phones, and company credit cards.
• Type documents, reports, and correspondence.
• Organize travel arrangements for staff.
• Coordinate and organize appointments and meetings.
• Assist with event planning and implementation.
• Monitor and maintain office supplies.
• Ensure office equipment is properly maintained and serviced.
• Perform work-related errands as requested, such as going to the post office and bank.
• Keep the office area clean and tidy.

Candidates interested in participating in this program should:

• Be professional
• Be punctual
• Be able to follow directions
• Be capable of completing assigned tasks