Customer Service Representative
Robert Half Aurora
Customer Service Representative
We are providing an opportunity for a Customer Service Representative to join our team in the logistics industry, based in Aurora, Colorado. As a Customer Service Representative, you will be tasked with multiple responsibilities including data entry and customer communication, primarily via email.This role offers a contract to permanent employment opportunity.
Responsibilities:
- Accurate processing and input of customer orders into the system
- Regular communication with customers through internal systems or email
- Coordination with the internal warehouse team regarding orders and required actions
- Timely shipping of orders via FedEx
- Maintaining up-to-date spreadsheets and allocation of inventory
- Handling customer inquiries and providing effective solutions
- Monitoring customer accounts and taking necessary actions
- Ensuring the maintenance of accurate customer credit records.
- Proficient in providing top-notch Customer Service
- High level of attention to detail and accuracy
- Excellent email communication skills
- Proficient in using Microsoft Office including Excel and Outlook, comfortable picking up on new systems quickly
- Typing speed of at least 45 WPM
Commerce City, 9 mi from Aurora
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information, visit our company homepage Rotech.com
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