French- Call Center Representative
The company also offers growth opportunities and excellent training.
salary: $16.5 - $16.51 per hourshift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
You will be responsible for resolving customer inquiries via email responses, inbound phone calls, live chat, networking, reaching out to potential partners and following our competitors. Inquiries include billing support, technical issues, cancellation requests and general product questions.The role is both proactive and reactive.
Responsibilities:
Resolve customer service inquiries.
Process customer requests for new sales and upgrades.
Provide a superior level of customer service.
Well versed in all products and websites supported.
Meet or exceed productivity objectives.
Note customer interactions in program applications.
Must live and reside in USA local to Fort Lauderdale (No Sponsorship)
Not able to work from home
Requirements:
Must be 18 years of age or older Be self-motivated Be able to service/work full time Possess strong listening and problem solving skills Must work well in a team.
Fluent Spanish and English speaking/reading/writing ability is a plus!
The essential functions of this role include:- working weekends
- Call Center
- Call Center Support
- Active Listening
- Telephone Etiquette
- Empathy
- Interpersonal Sensitivity
- Basic Software Skills
- Basic Computer Skills
- Typing Skills
- French
- Years of experience: 1 year
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.