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Graduate Operations Specialist
Non-Discrimination Statement
The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.
Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment.
The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy (NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy (SHSM Policy), Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact:
Elizabeth M. GarciaTitle IX Coordinator
The Office of Equity and Diversity
Institute of Molecular Biology & Medicine, Suite 315
elizabeth.garcia2@scranton.edu
(570) 941-6645
https://www.scranton.edu/equity-diversity/
University Mission
The University is a Catholic and Jesuit University animated by the spiritual vision and the tradition of excellence characteristic of the Society of Jesus and those who share in its way of proceeding. All candidates must indicate how they would help communicate and support the Catholic and Jesuit identity and mission of the University.The Universitys mission statement and a description of the history and concepts of the Ignatian teaching philosophy may be found at https://www.scranton.edu/about/jesuit-tradition/index.shtml.
DepartmentGCE - Academic Services
Job Purpose:
The Graduate Operations Specialist position is responsible for managing and optimizing the operations of graduate student application processes, and other recruitment tasks. This position involves overseeing the application process, ensuring data accuracy between multiple data systems, maintenance of the CRM system, supporting prospective students and collaborating with other staff to enhance the overall efficiency and effectiveness of the admissions process.
Essential Duties:
- Oversee the processing of graduate applications, ensuring timely and accurate data entry
- Support the CRM, maintaining the integrity and confidentiality of applicant information
- Identify and implement process improvements to streamline admissions operations
- Develop and update standard operating procedures to streamline admissions operations
- Analyze application data to identify trends and areas for improvement
- Collaborate with academic departments to ensure alignment on admissions criteria and processes
- Manage the decision entry process and decision letter issuance for all graduate students; ensure critical data integrity and reconciliation between multiple systems
- Verify all domestic and international application documents for authenticity and calculate international GPAs to a United States equivalency
- Manage the gradadmissions@scranton.edu inbox and ensure all correspondence is issued in a timely fashion
Additional Skills Required:
- Outstanding organizational skills
- Computer literacy in Microsoft Word and Excel
- Ability to interact and work with students, faculty, administrators
- Must have a valid drivers license with no travel restrictions
- Must be willing and able to regularly engage in recruitment travel
- Excellent critical thinking skills
- Capable to use discretionary judgment
- Ability to focus on all areas of a project or task, no matter how small
- Keen awareness of attention to detail
- Work evenings/weekends
- Strong interpersonal skills including the ability to communicate effectively (written and oral) with students, faculty, staff, good organizational skills
- Ability to work in a fast-paced team environment
- Must be goal oriented and possess high energy
- Must be able to support the Universitys commitment to fostering a diverse, equitable, and inclusive culture
- Must be able to respect, support and contribute to the Universitys Catholic and Jesuit mission
Minimum Education Requirements:
- Bachelors degree required
Preferred Education:
Minimum Job Experience Requirements:
- Minimum of one (1) year experience in admissions operations, higher education administration or a related field
- Experience with admissions software and database management systems
Preferred Qualifications:
- Familiarity with relational databases including Banner and CRM systems (Slate preferred)
University Classification: Professional
FLSA Classification: Exempt
Schedule/Work Hours: Monday through Friday, 8:30 a.m. to 4:30 p.m. Additional hours as required.
Full Time/Part Time: Full-Time
Annual Schedule: 12
Special Instructions to Applicants:
Posting Number: S0872POpen Date: 09/10/2024
Close Date: 09/24/2024
Open Until Filled: No
To apply, visit https://universityofscrantonjobs.com/postings/7638