Loan Servicing - Support

apartmentRobert Half placeAtlanta calendar_month 

We are offering a long term contract employment opportunity for a Loan Servicing - Support role based in Atlanta, Georgia. This role operates within the financial industry, specifically focusing on loan exchange operations. The successful candidate will be primarily responsible for analyzing, reconciling, and reporting on loan exchange transactions while ensuring compliance with company policies and financial regulations.

Responsibilities:
  • Critically examine and reconcile loan exchange transactions to maintain accuracy and efficiency
  • Analyze loan documents and agreements, ensuring their accurate representation in internal systems
  • Regularly produce accurate and timely reports on loan exchange data
  • Collaborate with other departments to address and resolve loan discrepancies
  • Ensure compliance with company policies and financial regulations in all loan transactions
  • Participate in the enhancement of analytical models and procedures to improve operational efficiency
  • Leverage CRM and automated underwriting systems in processing and monitoring loan transactions
  • Utilize skills in 3m Coding, Adobe Acrobat, and Data Processing in daily operations
  • Uphold standards of customer service in addressing inquiries and resolving issues
  • Adhere to compliance standards and closing processes in all loan servicing activities.
  • Minimum of 2 years of experience in Loan Servicing or a related field
  • Proficient in data entry, strong attention to detail
  • Skilled in using Adobe Acrobat for document creation and editing
  • Familiarity with Automated Underwriting Systems
  • Experience in using CRM software for managing customer relationships
  • Proven ability in data processing tasks
  • Knowledge in handling appraisals
  • Strong understanding of bank relations
  • Prior experience in a call center or customer service role
  • Familiarity with closing processes in loan servicing
  • Demonstrated understanding of compliance regulations in the financial sector
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