Customer Service Representative
Position Summary: Tasks: Responsible for timely and accurate evaluation and analysis of various data sources to fulfill work orders. Participate in client meetings/conference calls to discuss reported findings Participate in individual, classroom and In-field calibration sessions, related to various products and service deliverables
Characteristics that we’re looking for in candidates Creative Problem Solver Disciplined/Structured Accepts Feedback Productively Coachable Diligent/Focused Hates letting others down Skills: Strong data entry skills (10-key). Proficiency in in Microsoft Office, including intermediate to advanced Excel skills Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Strong mathematical abilities, with excellent attention to detail Strong analytical and problem-solving abilities Excellent interpersonal skills, with the ability to communicate effectively with others; effective team player Strong organizational skills, with the ability to multi-task and meet deadlines Time Management - Demonstrates initiative, with the ability to manage self and workload efficiently Displays professionalism and represents organization in a detail oriented manner Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.