Front Desk Coordinator

The ideal candidate will also provide essential support to the Human Resources (HR) team, assisting with administrative tasks and fostering a collaborative, mission-driven work environment.

Key Responsibilities:

Front Desk Management:

• Serve as the primary point of contact for visitors, answering phones, welcoming guests, and directing inquiries to the appropriate department or individual.
• Manage incoming and outgoing mail, packages, and deliveries in an organized and timely manner.
• Maintain the appearance and organization of the front desk and reception area.
• Maintain the visitor log, ensuring compliance with office policies and security protocols.
• Provide exceptional customer service to all staff, visitors, and external stakeholders.

Administrative Support:

• Support the HR team in scheduling interviews, onboarding new hires, and maintaining accurate employee files.
• Assist with distributing internal communications, memos, and HR-related announcements.
• Update and maintain office directories, organizational charts, and staff contact lists.
• Help organize company events, meetings, and HR programs (e.g., training sessions or wellness days).
• Create and manage basic reports, spreadsheets, and presentations as required.

Office Coordination:

• Monitor and maintain office supplies inventory and submit orders when needed.
• Serve as a liaison between vendors and the organization for facility-related issues (e.g., repairs or supplies).
• Maintain and update filing systems for front-office operations and HR documentation.
• Manage front desk email inbox and respond to inquiries promptly.
• High school diploma or equivalent is required; an associate degree or relevant certifications are a plus.
• 2+ years of experience in a front desk, receptionist, or office coordinator role; nonprofit experience is a plus.
• Strong administrative skills with a proven ability to prioritize tasks and multitask in a fast-paced environment.
• Excellent interpersonal and communication skills, with a professional and courteous demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook); experience with HR software is a plus.
• A proactive and solution-oriented attitude with strong attention to detail.
• Knowledge of basic HR functions or experience working in an HR-supporting capacity is preferred.
• Ability to handle sensitive and confidential information with discretion.