Service Technician

We are seeking a Service Technician to join our team in Boston, Massachusetts. As a Service Technician, you will be instrumental in maintaining and repairing security systems, ensuring their optimal performance. This role involves working with a variety of technologies including Access Control, Alarm Systems, CCTV, Integrated hardware, Intercom systems, and Programming.

Responsibilities:

• Conduct regular inspections of security systems to identify and resolve issues
• Maintain and repair access control systems, ensuring their optimal functionality
• Regularly update and maintain customer records in the system
• Perform programming tasks as necessary to ensure the effectiveness of security systems
• Handle customer inquiries promptly and professionally
• Stay updated with the latest industry trends and advancements in security systems
• Adhere to OSHA 10-Hour safety regulations in all tasks
• Work with integrated hardware and intercom systems to ensure seamless security operations
• Install and maintain CCTV and alarm systems according to customer needs. • Demonstrated proficiency in Access Control
• Proven experience with Alarm Systems
• Proficiency in CCTV operations and maintenance
• Familiarity with Integrated hardware
• Experience with Intercom systems
• OSHA 10-Hour certification is required
• Strong Programming skills
• Proficiency in installing, maintaining, and troubleshooting Security systems