Administrative Assistant

The role is a short term contract opportunity.

• Answer and manage inbound calls from customers and clients
• Provide top-notch customer service to all customers
• Perform data entry tasks to maintain customer records in the system
• Handle email correspondence with customers, providing timely and accurate responses
• Schedule appointments and meetings as required
• Leverage Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word to execute tasks efficiently
• Manage inbound and outbound calls effectively
• Ensure customer inquiries are resolved in a timely and professional manner
• Monitor customer accounts and take appropriate action when necessary. • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
• Ability to manage inbound and outbound calls, ensuring efficient communication
• Strong customer service skills and the ability to resolve issues effectively
• Experience with data entry and maintaining databases accurately
• Proficient in email correspondence and able to respond promptly to inquiries
• Ability to schedule appointments and manage calendars efficiently
• Excellent organizational skills and attention to detail
• Strong interpersonal skills and the ability to work in a team environment
• Ability to multitask and prioritize tasks effectively
• Strong written and verbal communication skills.