Customer Service Representative
Murad Baltimore
Your cheerful demeanour and willingness to go the extra mile will help us deliver high value to our customers and prospective customers.
Your Customer Success duties, should you accept them, include:
Help our customers with any questions or issuesMake modifications to their accounts and purchases in our CMS
Answer customer phone calls, emails, instant chats, social media queries and keep the conversation friendly, but focused and on-track
Some administrative duties
Skills and Requirements:
3 years experience in customer serviceA bright, upbeat personality
Experience with email ticketing systems, such as Gorgias
Experience with Shopify
Comfortable working on a computer (Mac)
Comfortable providing phone support
Extremely organized
Have a synergistic approach to team
Takes personal pride in fast, efficient customer care
Ability to prioritize incoming tickets quickly and efficiently
Proven track record with solid response time and customer satisfaction rating
The ability to make every customer feel valued
The ability to track commonly asked questions and help create a knowledge base
Robert HalfClinton (MD), 36 mi from Baltimore
Great opportunity for Customer Service Representative. Our client is expanding and needs amazing CSR to join the team. As a Customer Service Representative, you will be tasked with managing inbound and outbound customer communications.
The Customer...
Glen Burnie, 5 mi from Baltimore
of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry...
P.E.A.C.H. TeamsHalethorpe, 7 mi from Baltimore
And the habits of the person we want interacting with our customers.
Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.
Each day, you'll...