Bilingual Spanish Receptionist

We have an immediate opening for a Bilingual Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Responsibilities include but are not limited to:

1. Greet and welcome guests as soon as they arrive at the office
2. Direct visitors to the appropriate person and office
3. Answer, screen and forward incoming phone calls
4. Ensure reception area is tidy and presentable, with all necessary stationery and material
5. Provide basic and accurate information in-person and via phone/email
6. Receive, sort, and distribute daily mail/deliveries
7. Maintain office security by following safety procedures and controlling access via the reception desk
8. Schedule appointments
9. Multilingual support, primarily in English and Spanish

Preferred Qualifications:

1. Excellent Customer Service Skills.
2. Excellent Task Prioritization, ability to adapt to change, and initiative.
3. Experience working in an office setting.
4. Strong written, verbal, and telephonic communication skills.
5. Education: BA/BS in Psychology, Social Work, or related field OR AA degree w/ minimum 2 years relevant work experience OR HS Diploma & 4 years related work experience in a non-profit or related field.
6. Proven work experience as a Receptionist, Front Office Representative or similar role
7. Proficiency in English and Spanish (oral and written)
8. Hands-on experience with office equipment (e.g. fax machines and printers)
9. Professional attitude and appearance
10. Solid written and verbal communication skills
11. Ability to be resourceful and proactive when issues arise
12. Excellent organizational skills and attention to detail
13. Multitasking and time-management skills, with the ability to prioritize tasks
14. High school degree; additional certification in Office Management is a plus