Quality Manager - Specialty Materials - Lowell, MA

About Our Client

Their commitment to excellence has earned them a reputation for delivering materials that excel in both performance and design

• Leads Quality Assurance planning by identifying key quality elements and coordinating preventative measures to ensure product quality.
• Develops, monitors, and maintains procedures, corrective actions, and process verification systems.
• Validates process systems to ensure consistent product and production quality, maintaining a well-documented system.
• Organizes and multitasks effectively in a fast-paced manufacturing environment, with strong communication skills for internal and external customers.
• Possesses thorough knowledge of Quality Assurance standards, practices, and methodologies, including APQP, IMDS, and PPAP.
• Achieves QA objectives by implementing production, product, and inspection systems to establish quality objectives across manufacturing.
• Determines product specifications and attributes, implementing control requirements critical to quality.
• Validates process and product control by establishing specifications, quality attributes, product acceptance criteria, and measuring outcomes.
• Implements statistical methods and analysis to drive quality control using data insights.
• Conducts root cause analysis on products outside specifications, determining and implementing corrective measures.
• Clarifies and ensures compliance with Customer Specific Requirements (CSR).
• Collaborates with Manufacturing and Process Engineering to improve current processes using Measurement Systems Analysis (MSA).
• Ensures color accuracy in finished products, maintaining visual acceptability and reliability to a known value/scale.
• Oversees all quality-related accreditations (e.g., ISO-9001, MED/MER) and leads Internal and External Audit activities.
• Manages the Nonconforming Material (NCM) process.
• Defines, updates, and enforces the Control of Change procedure.
• Supervises timely and accurate data entry for all services performed.
• Communicates and enforces company policies and procedures.
• Ensures daily satisfaction of internal and external customer needs.
• Evaluates product quality suitability for use.
• Publishes loss reports (in-process and inspection).
• Oversees supplier quality improvement, including conducting on-site audits.
• Identifies and promotes continuous improvement projects.
• Observes and enforces safety, PPE, and quality procedures during task completion.
• Provides customer service support.

MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

• Must be legally authorized to work in the United States
• Bachelor's degree in Textile Engineering, Quality Management, Industrial Engineering, or a related field.
• 10 years of industry relevant experience, minimum 5 years of experience leading/managing
• Strong knowledge of quality control standards, methodologies, and tools, such as ISO 9001, Six Sigma, Lean Manufacturing, etc.
• Proven experience in leading and developing a quality assurance team.
• Excellent analytical skills with the ability to interpret data and make data-driven decisions.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Certification in Quality Management (e.g., ASQ Certified Quality Manager) is preferred.
• Proficiency in quality management software and tools.

• Health Insurance: Comprehensive medical, dental, and vision insurance plans.
• Retirement Plans: 401(k) plans with company matching contributions.
• Paid Time Off (PTO): Vacation days, sick leave, and paid holidays.
• Life Insurance: Coverage for financial protection of beneficiaries.
• Disability Insurance: Short-term and long-term disability coverage.
• Employee Assistance Programs (EAPs): Confidential counseling and support services.
• Flexible Work Arrangements: Options for flexible work hours or remote work, dependent