Cloud System Administrator
Robert Half Cambridge
We are offering a contract for a permanent position as a Cloud System Administrator in Cambridge, Massachusetts. In this role, you will be the backbone of our technical operations, handling a variety of tasks from user management and support to Salesforce administration and troubleshooting.
You will be responsible for maintaining system integrity, managing change requests, and ensuring smooth integrations. This role is primarily technical and requires a certain level of independence.
Responsibilities:- Administering Sales and Service Cloud, ensuring optimal performance and user satisfaction
- Managing user accounts, troubleshooting any issues, and providing end-user support
- Processing change requests and managing integration issues
- Ensuring the cleanliness and accuracy of Salesforce data by merging duplicate files and performing batch updates
- Collaborating with all users and business groups to understand needs and implement solutions
- Customizing configurations for experience cloud to enhance user experience
- Conducting testing of system enhancements to ensure functionality and efficiency
- Creating and managing dashboards for easy data visualization and tracking
- Utilizing critical thinking skills to troubleshoot complex issues and adapt to changing directions
- Leveraging Salesforce Administration skills to optimize system performance and user experience • Minimum of 5 years of experience in a Cloud System Administrator role or similar.
- Proficient in Salesforce Administration, including setting up, configuring and managing Salesforce environments.
- Experience in Salesforce Configuration, able to effectively customize Salesforce to meet business needs.
- Demonstrated ability to handle Salesforce Implementations, from planning to execution.
- Skilled in Salesforce Integration, with the ability to connect Salesforce with other software and systems.
- Knowledge of Salesforce Sales Cloud, with the ability to leverage its features for sales processes.
- Capability to provide User Support, assisting users in using Salesforce and troubleshooting issues.
- Strong Communication skills, both written and verbal.
- Experience in Stakeholder Communications, effectively communicating with stakeholders regarding Salesforce-related matters.
- Demonstrated ability in Stakeholder Engagement, actively involving stakeholders in Salesforce projects.
- Ability to work with various Stakeholders, understanding their needs and addressing their concerns.
- Familiarity with HubSpot, with the ability to use its features for marketing, sales, and service.
Waltham (MA), 6 mi from Cambridge
and dental professionals share a deep commitment to the communities they serve and a relentless focus on patient care.
The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems...
Billerica, 13 mi from Cambridge
Overview:
Rapiscan, an OSI Systems Company is seeking a Quality Management Systems Administrator based out of Billerica, MA.
We are proud to be a trusted provided of advanced x-ray technologies for ports, borders, military, high-threat facilities...
Worcester, 37 mi from Cambridge
Overview:
Learning Management System (LMS) administrator manages the day-to-day operations of the Seven Hills Foundation LMS and ensures that it's performing well. Your role is to oversee the implementation, management, and optimization of learning...