Showroom Receptionist

apartmentW. A. Zimmer placeHuntington calendar_month10/24/24

Job Title: Showroom Receptionist

Job Description: We are looking to fill this position immediately. You will be our first contact with the customer. From answering the phones to greeting guests in the showroom, you will lead our customers through the appointment process, creating an exciting experience with an upbeat, positive attitude.

While the customer comes first, there will also be administrative duties to assist the executive team.

Job Details:

Part-time including Saturdays
Our hours are M-F 8-5:30p and Sat 9-1p
Travel to be less than 10% of the time
Reports to Marketing Manager

About Us: We are a locally owned residential construction company specializing in niche and specialty products. With over 40 years under our belt, we have developed a reputation of exceeding customer expectations and offering a unique experience.

Specific Duties:

Answer phone calls, respond to web chats, and greet customers in the showroom
Keep CRM updated with customer information
Help to maintain the designers’ schedule with leads
Engage and excite customers as you lead them through the appointment process
Assist in following up with unsold leads
Work with executive team to drive sales and assist with marketing campaigns
Maintain showroom, making sure things are stocked and tidy

What We’re Looking For:

Superstar customer service skills and a friendly attitude
Strong written and verbal communication skills
Experience using computers, scanners, and other office tech
Proficiency in Microsoft Office Suite
2+ Years in customer service or sales related field

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