Concierge | Lakeside Country Club
Location:
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description:
Omni Hotels & Resorts is seeking Club Concierge | Lakeside/Spicewood for the beautiful new Barton Creek Country Club!
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
1900 Clubhouse Hill Dr, Spicewood, TX 78669
Responsibilities:
- As this position is the first and last impression of the clubhouse, it is a primary responsibility of the concierge to offer warm welcomes and fond farewells to all Members and guests entering and departing.
- Answer all incoming phone calls in a prompt, courteous, professional manner and forward to the appropriate destination. Works closely with the entire membership office to ensure phones are covered during business hours.
- Possess an overall awareness of the entire property and its associates in order to direct incoming traffic to their desired destination.
- Responsible for actively promoting events to members, taking/compiling reservations for our Member functions and processing name tags.
- Attend and assist at all Member social functions which involve the membership department.
- Responsible for the daily mail.
- Possess a positive attitude and professional manner at all times.
- Maintain high standards of personal appearance and grooming, which include wearing the proper attire and name tag when working.
- Complete other duties as assigned by management.
- Qualifications:
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
- Previous customer service experience is required.
Physical Requirements:
- Must be able to sit and stand for extended periods of time.
- Must be able to lift and move moderate weights.
Working Environment:
- Indoor clubhouse facility.
- Occasional travel around property when needed.
Tools & Equipment:
- Computer, printer, fax, telephone
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com