Collections Specialist
The Collections Specialist will also provide support to the accounting department by ensuring efficient processing in customer credit applications, resolving customer credit inquiries and maintaining accurate customer records. Do have a strong focus on business-to-business collections?
Are you looking for an opportunity to nourish your career in finance and get your career moving in the right direction? Click the apply button today and get your career moving in the right direction. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013075409.
As a Collections Specialist your responsibilities will include, but are not limited to:
- Handle answering inbound calls, billing functions, claim administration, collection processes efficiently.
- Use accounting software systems and other tools such as Accurint, ADP - Financial Services, CRM, Epic Software, and Accounts Receivable (AR) to perform tasks effectively.
- Manage and monitor customer accounts to identify collection opportunities and portfolio trends.
- Engage in both outbound and inbound collection calls to identify issues and provide solutions.
- Maintain accurate customer credit records by data input into CRM system(s).
- Resolve early and late-stage delinquencies with accuracy, professionalism, and compliance with the Fair Debt Collection Practices Act.
- Analyze corporate and/or personal financial data to assess the appropriate course of action.
- Initiate research and skip tracing efforts for legal/recovery action when applicable.
- Respond to customer inquiries with speed, accuracy, and a “first contact resolution” approach.
- Identify inefficiencies within the current workflows and assist in the logical implementation of improvement.
Click the apply button today and get your career moving in the right direction. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013075409.
The ideal Collections Specialist candidate will have:
- Associates of Arts, Bachelor of Science of Bachelor of Arts in Accounting preferred
- Experience in Accounts Receivable (AR) is required
- Proficiency in billing functions is needed
- Experience in claim administration is preferred
- Understanding of collection processes is a must
- Proficiency in Accounting Software Systems is required
- Experience with Accurint is necessary
- Familiarity with ADP - Financial Services will be valued
- Proficiency in CRM is crucial
- Knowledge of Epic Software is beneficial
- Experience in Accounts Receivable (AR) is required
- Ability to handle answering inbound calls is necessary
Click the apply button today and get your career moving in the right direction. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013075409.