Program Coordinator

The Program Coordinator carries out assigned duties independently and communicates constantly with Management. This role works collaboratively with a broad range of stakeholders in clinical, administrative, ancillary and service departments, and manages communication among all departments and School of Medicine.

• Leads/supports projects to improve internal operations and overall growth; documents project scope and sets project expectations clearly and precisely
• Institutes workgroups to address necessary processes and procedures required for the existing and new services. Distributes minutes and other relevant communication regarding project activities
• Understands Care Coordination workflow and key components to help facilitate patient inquiries and visits as needed.
• Handles the production of collateral marketing and event materials for all International internal and external activities
• Assists with the selection process for consultants, contractors, and vendors
• Implements quality control measures to ensure internal operations and projects comply with department, hospital, and university policies
• Facilitates the assessment, documentation, and recommendations for business process flow as required for changes necessary to achieve project outcomes sought
• Demonstrates ability to work with any customer, client, or vendor regardless of race, gender, sexual orientation, religious, or cultural beliefs
• Acts as an ambassador in dealing with the community in the course of carrying out all assignments.
• Performs other related and incidental duties as needed or assigned.

• Graduation from an accredited college or university with a bachelor's degree.

• Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

• Understanding of and ability to apply project management methodology and process/performance improvement principles
• Demonstrated ability to analyze and synthesize high volume of information
• Ability to write clear, concise research documents with attention to accuracy and detail
• Excellent written/oral/interpersonal communication skills
• Additional language skills (other than English) highly preferred
• Ability to interact with diverse groups and an international audience
• Organizational skills to handle several projects simultaneously, prioritize, meet deadlines, work independently and solve problem
• Ability to maintain confidentiality, independent judgment and initiative required
• Skilled and proficient in the use of personal computers (Word, Excel, Access, on-line databases, CD ROM, and the internet)
• Ability to develop materials for marketing, event planning, education, etc.
• Ability to establish and sustain relationships with staff members and a variety of internal and external working groups and individuals
• Familiarity with or ability to quickly become familiar with the organization and array of services provided by an academic medical center.

Pay rate is from 45-60/hr DOE