Office Assistant

We are seeking a detail-oriented Office Assistant to join our team in Woodbridge, CT. As the Office Assistant, you'll be responsible for addressing customer inquiries, managing customer accounts, and processing applications accurately. This role is crucial in providing comprehensive administrative support, ensuring the seamless operation of our daily office activities.

Responsibilities:

• Deliver outstanding support by responding to and resolving customer inquiries promptly.
• Ensure the precise and efficient processing of customer credit applications.
• Maintain customer credit records accurately and up to date.
• Monitor customer accounts and take necessary actions when needed.
• Provide general administrative assistance, including sorting and scanning documents, particularly during tax season.
• Operate basic office equipment and devices skillfully.
• Demonstrate proficiency in Microsoft Office applications and other essential computer programs.
• Exhibit a well-organized approach in handling various office tasks.
• Use Accounting Software Systems and ADP - Financial Services for efficient operation.
• Carry out clerical duties and billing functions as needed
• Proficiency in Accounting Software Systems
• Experience with ADP - Financial Services
• Ability to create and manage Banner Ads
• Strong knowledge of Computer Programs
• Experience with CRM (Customer Relationship Management) systems
• Knowledge of About Time software
• Excellent communication skills for Answering Inbound Calls
• Ability to handle Billing Functions
• Familiarity with Clerical Duties
• Demonstrated ability to Answer and resolve queries promptly and professionally