Office Manager

We are looking for a skilled Office Manager to join our team in the retail industry, located in Manhattan Beach, California. The successful candidate will play a crucial role in our organization, handling a variety of tasks related to customer applications, maintaining customer records, and resolving customer inquiries.

Responsibilities:

• Manage and process customer credit applications with a high level of accuracy
• Maintain and update the customer credit records in our CRM system
• Efficiently handle customer inquiries and provide appropriate solutions
• Monitor customer accounts and take necessary action when required
• Cross-reference event orders, agendas, and transportation schedules for accuracy
• Handle rooming lists and perform mail merge tasks
• Manage files and data, including budgets, rooming, and registration data
• Use accounting software systems for financial tasks and data management
• Utilize Concur, Aventri, Cvent, and Microsoft Office for various administrative tasks
• Carry out app programming tasks as required.

• Proficiency in Accounting Software Systems and ADP - Financial Services
• Experience with Concur, CRM, and Dentrix Dental Software
• Knowledge of About Time software
• Familiarity with accounting functions, including Accounts Payable (AP) and Accounts Receivable (AR)
• Ability to manage and answer inbound calls effectively
• Experience with CVENT software
• Excellent communication and organizational skills
• Strong leadership abilities and proven team management experience
• High level of discretion and confidentiality
• Ability to multitask, prioritize, and manage time effectively.