IT / Systems Administrator

Overview:

Bowhead seeks a Journeyman IT Support - System Administrator to support the Architect of the Capitol’s (AOC) Emergency Operations Center (EOC) in Washington, D.C..

Responsibilities:

• Provides administration and maintenance of AOC’s BlackBerry AtHoc Virtual Private Server (VPS) at the AtHoc Enterprise Operators level to include, but not limited to, user and distribution lists creation and modification and alert template creation and modification.
• Administers and maintains the WebEOC application, to include managing user support requests, creating new user accounts, resetting passwords, application training and troubleshooting support, creation of new notifications and workflows, and coordinating with the WebEOC developer for new Board or feature builds.

Qualifications:

• 5+ years of experience in systems administration.
• Must possess professional candor, lateral and hierarchical accountability, and drive toward a unified mission.
• Demonstrates strong troubleshooting skills along with strong analytical and problem solving skills.
• Must have the ability to multi-task and assist others to resolve IT related issues.
• Knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment.
• Requires a strong understanding of current Microsoft supported Windows operating systems.
• DoD Directive 8570.1 Information Assurance Technical Level II certification preferred (i.e., Security+ CE, GSEC, SSCP, or CCNA-Security).
• AS in Information Technology or related technical field. BS preferred.

Physical Demands:

• Must be able to lift up to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: At this time, there are no clearance requirements. Candidates with a security clearance are highly encouraged to apply. US Citizenship is required.

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