Patient Care Coordinator - Plymouth

We are offering a contract to hire employment opportunity for a Patient Care Coordinator in Plymouth, New Hampshire, within the High Tech - Pharm/Biotech industry. The selected candidate will work closely with patients and contribute to clinic revenue generation, data management, and office administration.

Responsibilities:

• Making outbound and follow-up calls to both potential and existing patients, aiding in appointment scheduling and revenue generation.
• Greeting patients upon arrival and working towards obtaining potential referrals.
• Understanding and applying knowledge of current marketing promotions.
• Accurately entering data and scheduling appointments using the company's internal scheduling database software.
• Managing office supply inventory according to company-approved lists.
• Conducting accurate account management including petty cash, bank deposits and credit transactions.
• Maintaining an inventory of hearing aids.
• Working directly with patients to collect all necessary insurance documentation in adherence with current HIPAA laws.
• Leveraging skills in answering inbound calls, electronic medical records, patient medical records, medical benefits, medical front office, and medical office. • Proficiency in handling and answering inbound calls in a professional manner
• Familiarity with Electronic Medical Record systems and their usage
• Experience with patient medical record management and confidentiality protocols
• Understanding of medical benefits, including insurance and patient assistance programs
• Previous experience working in a medical front office, handling administrative tasks
• Knowledge and practical experience in managing a medical office, including scheduling, patient communication, and record-keeping.