Claims Assistant

We are offering a short term contract employment opportunity for a Claims Assistant in Overland Park, Kansas. As a Claims Assistant, you will be primarily responsible for customer service and claims processing functions. This role will require you to manage customer interactions, maintain accurate records, and ensure efficient operations.

• Assisting with the registration of new claims
• Handling incoming customer service calls
• Verifying the accuracy of loss information and updating it in the system
• Supporting claim representatives and team leaders with file updates
• Recording loss payments in the system
• Delivering exceptional customer service to agents, insured clients, and other customers
• Preparing all necessary loss registration forms
• Leveraging strong organizational skills to manage multiple tasks
• Demonstrating proficiency in computer systems and data entry
• Working collaboratively within a team environment. • Proficiency in Customer Service, with a proven record of managing customer expectations and providing satisfactory solutions
• Strong skills in Data Entry, ensuring accuracy and efficiency in capturing and processing information
• Experience in Reporting, able to create, maintain, and analyze reports concerning operations and performance
• Knowledge of Operations, with a focus on streamlining processes for optimal efficiency
• Experience in Answering Inbound Calls, demonstrating excellent telephone etiquette and problem-solving skills
• Proficiency in Payment Processing, ensuring timely and accurate processing of all transactions
• Experience in Supervising, showcasing leadership and team management capabilities
• Familiarity with the software 'About Time', showing adaptability to new technologies and systems
• Expertise in Claim Administration, understanding all aspects of claim handling and management
• Excellent Communication Skills, both oral and written, to effectively convey information and instructions
• Proficiency in using Windows OS, demonstrating adaptability to various computer systems
• Solid Computer System Proficiency, able to use various software applications and digital tools effectively
• Availability for Onsite work, displaying flexibility and commitment to the role
• Experience in dealing with External Customers, demonstrating professionalism and customer-oriented approach
• Strong Written Communication skills, capable of drafting clear and concise correspondences
• Proficient Keyboard Skills, ensuring fast and accurate data entry
• Experience in Claims Processing, demonstrating understanding of insurance claims handling procedures
• Familiarity with Insureds, understanding the needs and concerns of policyholders
• Experience in handling Registration Forms, showing attention to detail and organizational skills
• Knowledge of Chubb insurance products and services, demonstrating industry awareness
• Strong Organizational skills, able to manage multiple tasks and prioritize effectively.