Business Analyst - Philadelphia

Overview:

Note: At this time, we are not looking for any assistance with this search from 3rd parties. This is a full-time, IN-OFFICE position in Philadelphia, PA. This is NOT a fully remote position.

A Business Analyst is primarily responsible for working with all business units to help implement technology solutions by determining the requirements of a project, and communicating them clearly to stakeholders, facilitators and partners. This role strives to ensure that IT solutions reflect the functionality necessary to address business goals and objectives.

Finally this role should proactively seek out areas where business processes can be automated or improved using technology and assists with other duties as assigned.

Responsibilities:

Major Duties and Responsibilities:

1. Elicit and Analyze Requirements
2. Elicit requirements using interviews, document analysis, requirements sessions, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
3. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
4. Understand, document, and propose value-added solutions to current business processes
5. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
6. Liaise with Stakeholders
7. Work in collaboration with internal and external stakeholders to capture requirements and business rules
8. Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
9. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements
10. Coordinate and conduct user acceptance testing for new system implementations and software patch releases
11. Write and Maintain Documentation and Diagram Workflows
12. In conjunction with development team, create requirements specifications according to defined standards, using natural language
13. Produce detailed universally understood procedures for permanent records and for use in training
14. Track and fully document changes for functional and business specifications
15. Obtain stakeholder sign-off for documented deliverables
16. Develop and maintain up-to-date technical, functional, and process documentation
17. Create diagrams of workflows and data flows as needed
18. Plan and Complete Project Deliverables
19. Conduct assigned project activities in alignment with project timelines and budget
20. Work with internal stakeholders to support and implement solutions according to stakeholder requirements
21. Work with IT Project Manager and other team members to execute according to plan, focusing on deliverables aligning with requirements
22. Develop quality assurance test plans and direct quality assurance testing
23. Identify issues and risks, ensuring that they are appropriately raised and actioned
24. Participate in implementation and provide post-implementation support of projects

Job Tasks:

1. Elicit and Analyze Requirements
2. Liaise with Stakeholders
3. Write and Maintain Documentation
4. Plan and Complete Project Deliverables

Qualifications:

Core Competencies:

1. Ability to extrapolate from unclear stakeholder descriptions and/or limited information to produce requirements that can be verified with stakeholders to confirm their needs/asks
2. Excellent written, verbal, and interpersonal communication skills in English are required.
3. Effective problem solving and troubleshooting ability required
4. Models systems and data to a logical level, user interface design, and prototyping, decision tables/trees, data flows
5. Writing unambiguous, verified requirements to a testable level (functional and non-functional requirements)
6. Ability to organize work, prioritize tasks and meet deadlines required
7. Ability to think critically
8. Ability to analyze data, communicate with stakeholders, and develop recommendations for solving problems while exhibiting realistic understanding of solutions
9. Ability to recommend professional best practices in information technology for non-profits and associations
10. Excellent analytical, organizational, and time management skills
11. Ability to facilitate/lead discussions
12. A desire to do good in the world by helping support our members and our organization in the mission to ultimately cure cancers

Job Qualifications:

1. At least two years of recent Business Analyst experience is REQUIRED
2. At least two years of recent experience in Salesforce is REQUIRED
3. Salesforce certifications are preferred
4. At least two years implementing application systems from the functional perspective is preferred
5. At least two years of experience in Software Development Life Cycle (SDLC) is preferred
6. Knowledge/Experience with Scrum/Agile methodologies is preferred
7. Knowledge/Experience with Data Management is preferred
8. Knowledge of SOQL/SQL is preferred

Education Requirements:

1. Bachelor’s degree from four-year college or university; or equivalent combination of education and experience preferred. (Note this is a preference and not a hard requirement. Candidates with demonstrated experience in the role who may not meet this preference are encouraged to apply.)

Organizational Profile:

AACR publishes ten peer-reviewed scientific journals and an award-winning magazine for cancer patients and their loved ones; convenes topical scientific conferences and an annual meeting that draws more than 22,500 participants; offers educational workshops that train young investigators in a variety of scientific and clinical areas; funds fellowships, career development awards, and research grants for both senior and junior investigators; raises public awareness of the progress in and reasons for hope in the biology, detection, diagnosis, treatment, and prevention of cancer; engages actively in advocacy for increased federal research funding and other national policies that accelerate progress against cancer; and interacts with regulatory agencies to support regulatory science and policy.

Group Profile:

The Enterprise Platform Services and Data Management Team oversees the software and processes that facilitate the connection and collaboration of the organization’s more than 58,000 members at the forefront of cancer research.

We manage the enterprise Customer Relationship Management (eCRM) solution along with its related systems and customizations that support our Membership, Event Registration, and other business processes. In addition, we are standing up the organization’s Master Data Management (MDM) solution, as well as its enterprise Data Warehouse (DW).

Our group is also responsible for the AACR IT Help Desk and is in the process of building out a more robust customer service offering, for internal and external constituents.