Desktop Support Analyst
Robert Half Greenville
Join our team of innovative and passionate desktop support technicians and help us keep our users connected and productive.
As a desktop support technician, you will be responsible for providing technical support to our users, both in-person and remotely. You will troubleshoot and resolve computer hardware and software problems, and you will also be responsible for maintaining and upgrading our computer systems.This is a challenging and rewarding role that will give you the opportunity to use your technical skills and problem-solving abilities to make a real difference in people's lives.
What you will do:
- Provide computer desktop support to local and remote users.
- Troubleshoot and resolve computer hardware and software problems.
- Maintain and upgrade computer systems.
- Coordinate hardware repairs with vendors.
- Ensure the integrity of all electronic data records.
- Track equipment inventory and collaborate on potential purchases.
- Own and execute technology implementation projects.
- Communicate regularly and effectively with users.
- Maintain records of daily data communication transactions, issues, and remedial actions taken.
- 2-4 years of related IT experience.
- CompTIA, Microsoft, or other industry-relevant certifications.
- Bachelor's degree in Computer Science or technical degree a plus.
- Reliable transportation.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Willingness to learn new technologies.
Robert HalfAnderson (SC), 28 mi from Greenville (SC)
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Overview:
An inspiring career awaits you!
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