Medical Receptionist

This role offers a contract to hire employment opportunity and will require the ability to adapt to different workplaces as needed.

Responsibilities:

• Manage high call volumes, responding promptly and professionally to all incoming calls
• Welcome patients, assisting them with sign in procedures and ensuring a smooth patient flow
• Maintain an orderly and efficient front desk, contributing to a positive environment in a busy office setting
• Organize files and records, ensuring all information is up-to-date and easily accessible
• Scan and organize documents, maintaining a high level of accuracy and attention to detail
• Utilize your Spanish language skills to communicate effectively with a diverse patient base
• Draw on your experience in a medical front office or similar setting to provide top-notch service to our patients
• Answering inbound calls and addressing patient inquiries in a timely and professional manner
• Maintain strict adherence to health and safety regulations, including wearing a mask in the office at all times. • Possess strong skills in organizing files and maintaining an organized workspace
• Proficiency in the Spanish language to cater to diverse patient needs
• Ability to handle and efficiently answer inbound calls from patients and medical professionals
• Previous experience in a medical front office or similar healthcare setting
• Proficient in scanning documents and maintaining digital records
• Excellent interpersonal and communication skills for interacting with patients, medical staff, and insurance companies
• Ability to handle sensitive information with utmost confidentiality in adherence with healthcare regulations and patient privacy laws
• Proficiency in using medical software and electronic health records systems
• Strong multitasking skills to handle multiple responsibilities simultaneously
• Ability to work under pressure and handle patient emergencies with poise and professionalism
• High level of attention to detail for accurate record-keeping and appointment scheduling
• Willingness to continuously learn and stay updated with medical terminologies and healthcare regulations.