Medical Front Desk Specialist

We are offering a permanent employment opportunity for a Medical Front Desk Specialist in San Francisco, California. The primary function of this role will be to manage key aspects of our office operations within the healthcare industry, including scheduling, patient interactions, and maintaining a detail-oriented demeanor at the workplace.

Responsibilities:

• Efficiently process and respond to all patient inquiries via phone, online, and in-person.
• Ensure accurate and timely scheduling of appointments for multiple providers utilizing Nextech software.
• Oversee a multi-line phone system, ensuring all calls are promptly answered.
• Manage cash transactions and conduct patient pre-screening procedures.
• Collaborate with providers to ensure accurate scheduling and billing processes.
• Maintain comprehensive medical records while ensuring strict adherence to HIPAA compliance.
• Multitask effectively to ensure a positive patient experience at all times.
• Oversee the stocking and maintenance of office supplies.
• Carry out additional administrative duties as required.
• Utilize various software including Allscripts, Cerner Technologies, Dentrix Dental Software, Eaglesoft, and EHR SYSTEM for various functions.
• Ensure appropriate responses to inbound calls and manage billing functions.
• Create and manage charts and graphs as necessary.
• Conduct regular checks on patients. • Minimum of 2 years of experience as a Medical Front Desk Specialist or similar role.
• Proficiency in using Allscripts and Cerner Technologies is required.
• Experience with Dentrix Dental Software is highly desirable.
• Familiarity with Eaglesoft will be considered a plus.
• Comprehensive knowledge of EHR SYSTEM is mandatory.
• Ability to efficiently answer and manage inbound calls.
• Previous experience in billing functions within a healthcare setting.
• Strong competency in creating and interpreting charts and graphs.
• Proven track record of efficiently checking in patients.