Print Center Assistant
ESSENTIAL FUNCTIONS:-Possesses skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing).-Ability to lift up to 50 pounds-Point of contact to receive, review and electronically log customer jobs-Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)-Operate office/production equipment (printer, copier, fax, scan)-Track and coordinate the move, add or change of office equipment assets at customer accounts Clean and maintain office equipment when necessary-Process and distribute incoming and outgoing faxes, log for billing purposes-Process basic forms and update information using a PC-Wrap, pack, label, and ship finished product-Maintain appropriate supply inventory, distribute supplies as required-Problem solve issues to complete production, delivery, and output requirements-Perform quality inspection before, during and after output of each production run-Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications-Inspect files for problem areas, including fonts, image resolution and image registration Index electronic materials to media-Perform operator maintenance on equipment
SKILLS:-Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web-Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network-Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry-Workers acting as first responders require basic use of MS
EXPERIENCE: Experience in a Customer Service environment (minimum 1 year)
EDUCATION:-Minimum: High School Diploma or equivalent.