Reliability Engineer

You have an organic approach of our systems and can re-engineer processes, you are able to stay focus when production services are down and maintain the work as a team when needed to bring them back up.

Responsibilities:

• Responsible for driving automation, efficiencies to increase quality, availability and security.
• Partners to ensure efficiencies in increasing quality, availability and security to technical platforms. Works individually and with teams to drive reliability goals and objectives across platforms.
• Develops solutions to increase service stability through automation and process re-engineering
• Analyze service performance to improve quality and customer experience
• Builds and supports tools and systems that software engineers use to deploy their software into production.
• Helps development teams operationalize their efforts to enable self-ownership of production services.
• Responsible for evaluating and implementing automation and tooling solutions to ensure consistent processes and repetitive tasks are performed with a higher level of accuracy and reduced defects.
• Build, implement and advise on recovery tooling to adhere to enterprise standards and/or frameworks.
• Introduce new and impactful technologies to the production support tool chain that help minimize friction for production releases and support, and to more quickly diagnose and recover from production incidents.
• Provide regular reports in a timely manner, including weekly activity report.
• Other activities assigned by management.

• Bachelor’s Degree or equivalent experience.
• 5+ years of experience in system administration or SRE.
• AWS on a production level.
• Strong programming and scripting background.
• Work well individually as well as with a team in a fast-paced environment, quick learning and excellent problem-solving skills.
• Solid experience installing and administering some sort of mainstream Linux operating system (Amazon Linux or other Red Hat derivative preferred).
• Experience with opensource Puppet/Ansible or another configuration management suite.
• Ability to anticipate, identify and resolver customer communication problems.
• Excellent communication oral and written and ability to effectively communicate with diverse backgrounds and levels of the organization.
• Excellent attention to details and able to work independently with minimal supervision.
• IoT industry experience is desired, but not required.
• Ability to be on-call.