2024 ACK Airport Manager
Overview:
The Airport Manager is responsible for overseeing the daily operations of the Nantucket Memorial Airport (ACK) to ensure the smooth and efficient functioning of all airport services and facilities. This role involves hiring and managing a diverse team, ensuring compliance with aviation regulations, maintaining high safety standards, and delivering exceptional customer service to passengers, airlines, and stakeholders.Other responsibilities include providing and guiding the strategic vision of the Airport Commission, , working closely with all stakeholders in guiding the airport's overall success and building positive relationships with local and regional business leaders.
Responsibilities:
- Manages the overall terminal, airfield, and FBO operations and maintenance to provide safe and secure facilities supporting excellent customer service for passengers, tenants, and other stakeholders.
- Oversees and coordinates airport services to ensure efficient aircraft movements and low-impact ground operations. Address all community concerns for ground noise and emissions.
- Ensures compliance with all federal, state, and local aviation regulations, airport policies, and safety protocols. Responsible for day-to-day working relationships with the FAA, MASS DOT Aeronautical Division, airlines, general aviation customers, tenants, users, vendors, and service contractors.
- Assists the Airport Commission in planning and creating overall policies and attends all Airport Commission meetings and informs Airport Commission members of all relevant matters concerning the management of the airport.
- Responsible for the preparation of operating, monitoring, and maintaining overall airport budgets, including capital projects. Manages the collection and audit of all revenues to the airport.
- Directs and participates in the negotiation and management of real estate transactions, concessions contracts, commercial service agreements, and oversees contract compliance.
- Develops and/or directs environmental and ecological priorities including noise abatement, rare species management, and PFAS mitigation in concert with local, State, and Federal partners.
- Supervises, trains, and develops a team of competent airport staff members. Oversees any vendors providing services to the airport.
- Promotes public recognition and achievements of the airport as an essential element of the community infrastructure. Responsible for representing the airport and interfacing with the local and business community; conducts personal appearances and contacts with others. Provides timely information of relevant airport operations to the press and via electronic media.
- Ensures the airport remains competitive by keeping up with industry trends and innovation in aviation services.
- Create and maintain reports on operational performance, safety incidents, financial status, and other key metrics to the Airport Commission, including Rates and Charges/Rates by Ordinance Program.
- Plans and executes airport projects, including facility, airfield, or system expansions or updates.
- Identifies opportunities for revenue growth.
Other duties, as assigned.
Qualifications:
Education: Bachelor's degree in Aviation Management, Business Administration or a related field preferred; Master's degree in Aviation Management, Business Administration or a related field preferred.
Experience: Senior Management Aviation Experience and Engagement with Board and Community prefered. Supervisory experience as at Frontline and Director level oversight preferred.
Certification: One of the following preferred: A.A.E. or USAP
For more details, a link to the complete Job Description is linked in the Recruitment Brochure.
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