Administrative Assistant

We are in the market for an Administrative Assistant to contribute to our operations in the Construction/Contractor industry. Based in NORTON, Ohio, this role offers a contract to hire employment opportunity. The Administrative Assistant will be primarily responsible for providing clerical support, maintaining records, and interacting with customers.

• Serve as a support to the managerial team, assisting in daily office needs and managing our company’s general administrative activities.
• Maintain and update customer sites, ensuring all relevant information is accurate and up to date.
• Handle extensive use of Microsoft Excel for data compilation and analysis.
• Support the billing associates and receptionist as needed, providing backup support during breaks and call overflow.
• Manage and maintain contract warranty sites, ensuring they are up to date and accurate.
• Conduct regular communication with customers, providing them with necessary information such as Certificate of Insurance renewals.
• Schedule appointments and manage inbound and outbound calls effectively.
• Generate weekly and monthly reports, contributing to the overall efficiency and effectiveness of operations.
• Perform data entry tasks and email correspondence as necessary.
• Carry out additional tasks related to the role of Administrative Assistant as required. • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
• Experience with data entry and maintaining accurate records
• Ability to handle inbound and outbound calls professionally
• Strong customer service skills and ability to interact with diverse groups of people
• Experience in managing email correspondence professionally and efficiently
• Ability to schedule appointments and manage calendars effectively
• Experience in performing receptionist duties, such as greeting visitors and handling incoming calls
• Knowledge of construction or contractor industry is a plus
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• High school diploma or equivalent required. Higher education or certifications in relevant fields are a plus.