Account Manager - Tampa, FL
About RFX
For over 70 years, RFX & REFE have been providing elite customer service in the supply chain and logistics industry. As an asset based third-party logistics firm, we provide real solutions for shippers, carriers, drivers and our own people. We pride ourselves on our core values and pillars of success – Trust, Relationships, Attitude and Effort.Along with our constant obsession towards customer service, RFX & REFE are equally committed to supporting its own PEOPLE - the lifeblood of the ever-expanding logistics industry. From your first day of onboarding, we ensure you feel a part of the family and gives you the tools and training needed to make an impact on the company and an impact on your own success.
The Role
The Account Manager role at RFX is perfect for an individual who has at least 2 years of experience in the full truckload freight brokerage space. The ideal candidate should know all aspects of moving a full truckload - from the customer operations side to the carrier side of knowing the market and booking trucks.We expect our Account Managers to be comfortable managing shipments from start to finish to support their Sales Team from quoting freight, building loads, scheduling appointments, managing carriers and giving our customers an elite experience.
You will work alongside a Director of Account Management and participate in commissions to set you apart from your peers.
Responsibilities- Serve as the primary day-to-day contact for your customers
- Own freight acceptance & commitments to awards, and SPOT opportunities
- Manage load volumes and work with your team on execution
- Develop knowledge of your accounts to include all shipping points, receiving points, and create assessments of account opportunity
- Problem-solve through any issues that occur before, during or after transit
- 2 + years' experience in FTL freight brokerage
- Pricing/Negotiation Knowledge
- FTL Experience (Dry Van, Reefer, Flatbed)
- Bachelor’s Degree is preferred but not required
- Ability to problem solve, think quickly and make educated business decisions
- Superior written, presentation and interpersonal skills
- Ability to prioritize, multi-task and manage time effectively
- Fluent Spanish language skills are a plus!
- Effective and pleasant phone presence and skills
- Strong organizational and time-management skills
- The ability to multi-task with elite prioritization to not lose sight of the ultimate objective to succeed
- Tenured leadership in a new office means you can get in on the ground floor, receive hands-on training and career guidance, and become part of the founding group as you grow alongside the company.
- A growing fleet of trucks that shippers love to hear about – no more getting hung up on for being a “broker.”
- The use of a new company laptop to ensure you have the right equipment to succeed in your position.
- Located in City Centre Houston, the corporate office is just west of downtown and surrounded by multiple restaurants, bars and shops all within walking distance.
- Modern office with lounge and cold brew on tap.
- Plenty of team building and after-hours events to develop camaraderie!
- Competitive salary and an uncapped commission structure that actually leads to true financial freedom.
- Company sponsored health, vision, dental, and life insurance plans, and 401k.
Where We Are 777 S Harbor Island Blvd Tampa, FL 33602
Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested.
RFX, LLC is an Equal Opportunity Employer/Veterans/Disabled.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact Human Resources at 346-363-0227.
RFX is an Equal Opportunity Employer and does not discriminate on the basis of actual or received race, color, creed, religion, national origin, ancestry, citizenship, status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transfer status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, hairstyles or hair textures that actually, or are perceived to be , associated with a particular race or culture, or any other characteristic protected by applicable federal state, or local laws and ordinances.
RFX supports our military and encourages veterans to apply.
RFX, LLC participates in E-Verify. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. E-Verify employers verify the identity and employment eligibility of newly hired employees by electronically matching information given by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).RFX does not sponsor visas.