Receptionist

You will welcome guests and greet people who visit the office. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Responsibilities:

• Act as the first point of contact for incoming visitors and employees, providing a professional and friendly service.
• Answer, screen, and forward incoming phone calls ensuring no call goes unanswered.
• Ensure reception area is tidy and presentable, with all necessary stationery and material.
• Perform other clerical receptionist duties such as filing, photocopying, and transcribing.
• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Update calendars and schedule meetings as required.
• Maintain office security by following safety procedures and controlling access via the reception desk. • Proven experience performing receptionist duties in an IT software environment
• Proficient in answering and directing inbound telephone calls
• Exceptional communication and interpersonal skills
• Ability to manage multiple tasks and prioritize workload efficiently
• Strong organizational skills with a keen eye for detail
• Proficiency in using computer software, including MS Office Suite
• Excellent problem-solving abilities
• Ability to maintain confidentiality and handle sensitive information
• Demonstrated customer service skills
• Ability to work independently and as part of a team
• Flexibility to adapt to changing work demands and schedules
• High school diploma or equivalent educational qualification.