Technical Specialist 3 (757031)

The Developer should have proven experience with Lightning Web & Lightning Aura Components, APEX programming, Force.com APIs. This position functions as a member of the Medicaid ITS Team, reports to the ITS Manager, and works with ITS Development teams.

Responsibilities-Work with business teams to understand their processes and translate their needs into actionable salesforce requirements for configuration/development.-Involved in all aspects of the Project life cycle, from the initial kickoff through the requirements analysis, design, implementation, testing and post-production solution and user support.-Maintains and provides enhancements to the existing Salesforce solutions.-Develop and create customized reports and dashboards.-Manages user testing to include developing test plans, creating user test cases.-Create and maintain documentation on processes, policies, configuration, and user guides.-Familiar with Salesforce.com best practices related to release management and deploying changes through the various sandboxes to production.-Mentors and trains State Development resources.

Responsibilities:-Design, Develop, Test, Document and Deploy high quality business solutions on the Force.com platform.-Maintain, enhance, and create workflows, Flows and other functions and configurations within the Salesforce.com environment.-Develops and Manages Communities-Proactively seek out and identify needed system changes.-Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.-Develops and creates advanced-level customized reports, dashboards and respond to ad hoc reporting requests as needed.-Handles and implements third-party integrations and trouble-shoots any issues with applications as they arise.-Works with leadership and stakeholders, determine Salesforce and other technologies, software, tools, and approaches to improve operational efficiencies, and enhance the customer experience.-Creates project documentation, including user interface guides, training documentation or other functional specific documents and change requests.-Thoroughly unit test development deliverables and participates in business user acceptance testing-Validates test cases and results against requirements.-Develops complex, macro driven reports to summarize system information for Senior Management.-Salesforce report building best practices should be followed to avoid the creation of configurations that negatively impact performance as data volumes increase.-Assist with migration from older systems/processes into Salesforce.com.-Import data as appropriate using Salesforce tools like Data Loader-Log, troubleshoot and resolve system problems.-Monitor and manage exception logs for back-end system integration with SFDC.-Perform other duties as assigned.